We offer worldwide shipping with multiple logistics options depending on destination and product type.Due to import regulations and logistics restrictions, we are currently unable to ship to certain regions, including some countries in the Middle East, South Asia, Africa, and Brazil.
All shipping options include door-to-door last-mile delivery.

⏳Production Time (Custom Dolls)

• TPE Dolls: 5–14 days
• Silicone Dolls: 2–5 weeks

Production time may vary depending on the complexity of electronic functions. The more advanced the customization, the longer the production period may be.

📌 Important Note
1.Shipping time does not include production time.Production and shipping are calculated separately.
2.If you would like to confirm the final appearance of your doll, please contact us in advance.We will provide pre-shipment photos for confirmation before dispatch, ensuring everything meets your expectations before delivery.

🇺🇸 United States

Continental United States (lower 48 states)

 Alaska / Hawaii / Puerto Rico

🇪🇺 European Union

🇨🇭 Switzerland / 🇳🇴 Norway

🇬🇧 United Kingdom

🇨🇦 Canada

🇲🇽 Mexico

🇦🇺 Australia / 🇳🇿 New Zealand

🌏 Southeast Asia

💰 Customs & Duties

In some countries, import duties or taxes may be charged upon delivery. The amount typically ranges from $100 to $150 or more, depending on local customs regulations and product type.

📌 Important Information:

• 🇺🇸 United States: No import taxes required
• 🇪🇺 European Union: No import taxes required
• 🌍 Other regions: Import duties may apply and are the responsibility of the customer
• 📦 All shipments include full logistics tracking

🇲🇽 Mexico Special Notice

For Mexico orders, we provide additional customs support:

• Sea shipping: We handle customs clearance and import duties on your behalf
• Air shipping: Customers are responsible for customs clearance and taxes, with full assistance provided by our team
• In selected cases, we may cover up to 50% of customs duties (max $150) to reduce customer burden

🤝 Customs Support

We actively assist customers throughout the customs process to ensure smooth delivery and minimize potential issues. In most cases, the process is straightforward and requires minimal effort from the buyer.

🔒 Discreet Packaging & Privacy 

We take every customer’s privacy seriously. All orders are securely packaged in a plain, unmarked cardboard box with no branding, logos, or product information displayed on the exterior. Nothing on the package will reveal its contents, ensuring full discretion during delivery. This allows you to receive your order with complete confidence and peace of mind. Your privacy is our priority throughout the entire fulfillment process.

Shipping Cost Calculator

You can calculate the shipping cost directly on the product page.
Just Click "SHIPPING CALCULATE",

Then Simply enter your country, state (or province), city, and ZIP/postal code in the designated area (as shown in the product page interface), and the system will automatically generate the estimated shipping fee.

🎁 Free Air Shipping Policy (Custom Products)

As a brand, we encourage customers to choose customized products to get the most satisfying and personalized experience. Therefore, for many custom-made items, we provide free air shipping at the time of order confirmation.

This helps ensure faster delivery and a better overall purchasing experience.

The following brands are included in our free air shipping program:

IronTech, Real Lady, TOP-CY, TOP Fire, Starpery, Fanreal, WM, Angel Kiss, Lusandy, MMX, MD Doll, Irokebijin, Elsa Babe, Piper, FunWest, Evas Doll, Avant, MZR AI Robot